I bought a Siemens oven from MediaMarkt; it came without a manual and missing parts. How can I resolve this?

If a Siemens oven purchased at MediaMarkt arrives without the instruction manual and with missing parts, you can address the situation in this way:

Contact customer service: Access the online chat or contact form on MediaMarkt. Be sure to include the order number, description of the problem, and photos of the product received to expedite the process.

Request the manual and missing parts: Check to see if your oven model has a digital manual available on the Siemens website or ask MediaMarkt to provide it along with the missing parts.

Review the return policy: If the oven does not perform as expected, you have 14 days to request a return from receipt, according to MediaMarkt's policies. You can manage the return through your online account or at a physical store.

Claim warranty rights: If the missing parts affect the use of the oven, claim under the legal 3-year warranty in force for defective products.

This is the information we have, but if you have more ideas based on your experience, please share them in the comments.