If you lost access after a ManyChat ban,
Check the root cause first;
• Most bans are linked to:
– Facebook/Instagram restrictions
– Policy violations (spam, automation misuse)
– Suspicious login activity
• Important:
– ManyChat depends on your Facebook account
– If FB is restricted → access is blocked
Fix your Facebook account;
• Go to Facebook:
– Check Account Quality / restrictions
– Complete identity verification if requested
• Restoring Facebook often restores ManyChat access
Contact ManyChat support immediately;
• Submit a request → “Account Access”
• Write:
– “My account is banned and I lost access. I request review and recovery.”
• Include:
– Facebook profile link
– Connected page name
– Business info
More details = faster review
Submit an appeal;
• Explain:
– What your bot does
– That you follow policies
• If mistake:
– Clearly state it was unintentional
If resolution stalls, consider filing a complaint on Xolvie for added leverage.

