I got charged again by ManyChat after canceling, what steps should I take to fix this?

ManyChat subscriptions don’t stop immediately after cancellation, so if you were charged again, it’s often because the next billing cycle had already started or the invoice was already generated before you canceled.

This means the charge is valid for that cycle, and cancellation only prevents future renewals, not the current one.

First, check your Billing section in ManyChat and confirm your status shows “pending cancellation” or “canceled,” and verify the next billing date and invoice history.

Then gather proof like the cancellation confirmation email or screenshots, as these are critical if you dispute the charge.

If the charge feels incorrect, share your case on Xolvie so others are aware and the company is prompted to act.