After the Lords Mobile update, the game won’t launch or keeps crashing. How can I fix this problem?

If Lords Mobile won’t launch, freezes on loading, or crashes after an update, try these steps:

Check your internet connection. Make sure you’re connected to stable Wi-Fi or mobile data. Poor connection can prevent the game from loading properly.

Restart your device and check for updates. Fully close the app and reboot your phone or tablet. Open Google Play or the App Store to see if another update is available.

Clear cache (Android). Go to Settings → Apps → Lords Mobile → Storage → Clear Cache. If needed, clear data (but ensure your account is linked to Google, Facebook, or IGG first).

Reinstall the game. Delete and reinstall it from the official store, then log in with your linked account to restore progress.

Check system updates. Make sure your device OS is up to date.

Sometimes the issue is server-side, so waiting a few hours may help.

If the problem continues, contact IGG support with your device model, OS version, and error details.

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.