Location-Tool.com Charging After Trial Without Clear Subscription Notice

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May 05, 3:10 pm
8

I am writing to report unauthorized charges related to a trial that was converted into a paid subscription with Location-Tool.com. I initially accepted a trial, but at no time did I authorize recurring paid charges. Despite this, Location-Tool.com has already made three deductions from my account, which I detected in my Banco Falabella movements on the dates of May 2 and May 3. These charges are not clearly informed and I was not notified in a transparent way that the trial would become a paid subscription with automatic debits. For this reason, I request the immediate cancellation of the subscription associated with my data and the full refund of all amounts that have been deducted from me in this concept. I also request that any future charges to my Banco Falabella account linked to Location-Tool.com be blocked, as I do not wish to continue with this service. I kindly ask that my case be reviewed and that the reversal of the money deducted be processed as soon as possible.

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