LivU Account Ban Error

I am writing regarding my LivU account with user ID 4287807***, which has been suddenly suspended. When I tried to log into the app, I found that my account was blocked without any prior warning or notification from your side, and since then I have not been able to log in at all. Before the ban, I was only using the app for normal chatting and I did not intentionally violate any rules or community guidelines. My clear and main request is to remove the ban from my account and fully reactivate it so that I can use LivU again. I kindly ask you to review my account, cancel the suspension, and unblock my profile as soon as possible.