If you accidentally entered the incorrect address for your LightInTheBox order, the process for changing it varies depending on whether the order has been shipped or not.
To change the shipping address on unshipped orders, follow these steps:
• Sign into your LightInTheBox account and go to the "My Orders" section.
• Locate the order for which you need to change the shipping address and check its current status.
• Contact LightInTheBox customer service for assistance with changing the shipping address. Follow the instructions on the website or in the image accompanying the instructions.
If the order has already been shipped, LightInTheBox will not accept changes to the shipping address or country. This is because once an order is in transit, the freight cannot be recalculated or collected. In this case, you will have to wait for the parcel to arrive in the destination country.
Once the parcel has arrived in your destination country, you can contact the carrier directly to have it redirected to the correct address. Make sure to provide them with all of the necessary information and follow their rerouting procedures.
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