If the built-in webcam on a Lenovo device stops working during a video call, there are several practical solutions that can be applied.
First, it is important to check if the video call software has access to the camera. In Windows, this can be checked under Settings > Privacy > Camera, and ensure that applications can use it.
Other useful steps include:
1) Update drivers: using Lenovo Vantage software or by visiting the official Lenovo support page, where the latest model-specific drivers can be downloaded.
2) Check settings in video call software: Confirm that the camera is selected as the video source in applications such as Zoom or Microsoft Teams.
3) Test the camera with another application: To rule out hardware problems, open the default Windows camera application.
4) Restore factory BIOS settings: Some users have found that incorrect BIOS settings affect camera functionality.
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