If you miss a payment with Klarna, you will first receive a reminder to pay the outstanding amount. If payment is still not made, a reminder will be sent, which may incur additional fees. In the worst case, the claim may be passed on to a debt collection agency, which will incur further costs.
You have the following options to solve the problem:
Extend the payment deadline: Klarna offers to extend the deadline for an order once. You can easily do this via the Klarna app or the web account.
Contact customer service in the event of payment difficulties: If unexpected financial bottlenecks occur, it is advisable to contact Klarna customer service. In many cases, a flexible payment plan can be arranged.
Set up automatic payments: To avoid future payment delays, you can activate the autopay function in the Klarna app. This will automatically debit payments.
It is also important to note that late payments can have a negative impact on your credit rating, as Klarna will pass this information on to credit agencies, which can affect future credit applications.
This is the information we have, but if you have more insights from your experience, please share in the comments.
