If IMVU put your account on hold without sending an email;
• Contact IMVU support via their Help Center or support ticket system and explain that your account is on hold with no notification
• Provide your username, registered email, date you noticed the hold, and screenshots of any in-app messages
Ask them to;
• Explain why the hold was placed on your account
• Tell you what steps or verification are required to remove the hold
• Restore full access once ownership and compliance are confirmed
If the problem persists;
• Keep all tickets, screenshots, and correspondence
• Check spam/junk folders and confirm your email is correct and verified
• File a complaint on Xolvie to seek clarification, review, and account restoration
Related Complaints
IMVU Account Suspended Unfairly Despite Following All Rules
I’ve been playing IMVU for 10 years, spending money on the game to customize outfits and enjoy the experience. Recently, my account was suspended with...