I have been using a Huawei Mate 10 Lite for 5 years, and for some reason, I still cannot receive Android 9, 10, 11, or 12 updates. The Wi-Fi air conditioner app has been updated and now says it is unusable on my phone. While other devices receive updates monthly, my device has not been updated for 3 years. I urgently request an upgrade to the Android version on my device. Please respond as soon as possible.
I’m seriously disappointed with Huawei right now. My Huawei Mate 10 Lite suddenly lost its fingerprint sensor functionality without warning. The option is still visible in the settings, but it’s completely inactive—no way to enable or use it. I rely heavily on the fingerprint scanner for security an...
I purchased the Huawei MatePad 11.5 with high expectations, but I’ve been deeply disappointed by its performance. From the moment I started using it, the tablet has suffered from constant freezing issues. Most of the time, apps crash as soon as I open them or don’t launch at all. The GBox app, whic...
I bought a Mate 10 Pro from Huawei on June 11, 2018, and its service center has been unable to fix its screen since then. The company has a duty to supply me with parts and service for my device for at least the next five years. I've been waiting 44 days for them to ship me the motherboard for my ph...
I’ve been deeply frustrated with my Huawei P40 Lite since the day I bought it. None of the essential apps work properly because the phone doesn’t support Google services. I was told I could download apps from third-party sources, but they constantly crash or fail to update. When I reached out to Hu...
As someone who has used the Huawei Mate 20 Lite for a long time, I am disappointed that the screen keeps breaking. In particular, I have problems with screen projection shadow, ghost screen, and AMOLED burn, all of which make my device less useful. Even though these problems keep coming up, Huawei h...
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