I am contacting you regarding a reservation made on Hellotickets for two basketball tickets at Madison Square Garden in New York for the evening of December 19, 2025. The tickets were booked on August 28, 2025, for a total amount of €604, paid by bank card under the name Cynthia C*** (card ending in 9312). To this day, I still have not received the tickets, neither by email nor in my customer account. I kindly request that you send me duplicate copies of the tickets as soon as possible so that I can attend the event. Awaiting your reply. Sincerely, Cynthia C***, Wilfried S***
Dear Viagogo Team, With order number 615575556, I purchased two tickets for the Ludovico Einaudi concert scheduled for September 27, 2025, at Istanbul Volkswagen Arena. I selected seats in Block 204, where the listed price was ₺2.944 per ticket. Based on this, I expected to pay around ₺5.888 in tot...
I purchased a ticket through Viagogo for the T**** Ç**** show scheduled to take place at the Kocaeli Congress Center on December 14, 2025. I completed the transaction under the name A*** K****** on October 15, 2025, paying a total of $293 by credit card. However, I am currently unable to access the...
On November 24, 2025, at around 7:00 p.m., I purchased a concert ticket through Viagogo for the K**** A*** performance at Ankara Congressium. The total amount I paid was $107, and my order number is 629893550. However, despite the time that has passed, I still have not received my tickets in any for...
I purchased a Jennifer Lopez Istanbul concert ticket from Viagogo for the originally announced date of July 4, 2025. However, the concert organizers later officially announced that the event would take place on August 5, 2025. This means the ticket I purchased is for a date that does not exist, maki...
On February 12, 2025, I purchased three tickets for the Fenerbahçe vs. Kasımpaşa match from Viagogo, paying ₺4,500 in total. However, the tickets were never sent to me, and as a result, I couldn’t attend the match. After realizing I wouldn’t receive the tickets, I immediately requested a refund, bu...
Comments