HDFC Bank debited money I didn’t authorize, how can I get a refund?

3 Display
Xolvie
Xolvie Resolution Specialist February 09, 11:49 am

If HDFC Bank debited money you didn’t authorize and you want to get a refund quickly;

Check your transaction details first;

• Log in to your HDFC netbanking / mobile app
• Find the unauthorized debit — note the date, amount, and description
• Take screenshots of the transaction
• Check whether it’s a subscription, merchant charge, or transfer

Contact HDFC Bank immediately;

• Call HDFC Phone Banking or visit your home branch
• Report the debit as unauthorized / fraud
• Provide:
– Your account number and name
– Transaction date, amount, and reference
– Screenshots of the charge

Ask them to;

• Freeze the transaction if possible
• Reverse the debit and refund the amount
• Block the merchant or payee if it’s fraudulent
• Note your complaint number

If nothing works, you might want to consider posting a complaint on Xolvie to bring attention to the issue and try to find a solution.

Vote

Related Complaints

Parimatch ₹9500 UPI Deposit HDFC Bank Not Credited

profile
Captain
February 25, 10:30 am
-