I Spent 50 Diamonds on Hay Day Purple Vouchers by Mistake and Didn’t Get the Expected Value

I Spent 50 Diamonds on Hay Day Purple Vouchers by Mistake and Didn’t Get the Expected Value
July 18, 2025 4:17 PM34

Hello, I’m writing about an issue I experienced in Hay Day involving the purple vouchers. I originally had 6 regular vouchers saved up. I purchased a set of 6 purple vouchers for ₺50, expecting to have enough to buy a horse. But after completing the transaction, instead of getting the 6 new purple vouchers added separately, my total only went up to 7—meaning the game didn’t credit me correctly.

This left me incredibly disappointed and frustrated. I saved those 50 diamonds for a long time, and I was counting on that purchase to complete my goal. I'm a real person behind this screen, and it hurts to lose something you worked hard for because of a technical mistake or confusing in-game mechanic.

I respectfully ask that my 50 diamonds be refunded. Please look into this and help correct the issue—this wasn’t just a minor inconvenience. It completely derailed my progress.

Comments

Similar Complaints

1

I Paid for Diamonds in Hay Day But Didn’t Receive Anything

April 10, 2025 11:12 AM22

I tried to purchase diamonds in Hay Day and entered my card details during checkout. At the time, the app said the trans...

Hay Day Support Not Responding — Diamonds Lost, Rewards Missing

November 5, 2025 6:14 PM59

I have been experiencing serious issues in Hay Day for the past week. I’m unable to feed my animals or apply feed to my ...