On December 17, between approximately 6:00 PM and 7:00 PM, I made a payment of approximately $34 through Google Pay in order to add balance to my Itemsatis wallet account. The payment was successfully withdrawn from my Yapı Kredi card, and the transaction appears on my receipt under the number 5144*****530. However, despite the successful payment, the amount was never added to my Itemsatis account balance, and the money currently appears to have disappeared within the system.
After experiencing this issue, I contacted Itemsatis live support. I was informed that there was a general system problem, but they could not provide me with any clear resolution date or timeline. If there is already a known widespread issue affecting payments, I believe users should be clearly informed either before making transactions or at least immediately afterward. Unfortunately, I received no notification or explanation either on the website or via email regarding this ongoing problem.
I request that this transaction connected to my Itemsatis account registered under t*************@gmail.com be urgently investigated and that the approximately $34 payment be fully credited to my site wallet balance without any further delay. Otherwise, I will be forced to begin a formal dispute process through my bank regarding the missing payment.
On Monday, December 15, around 7:20 PM, I made a payment of approximately $6 through Google Pay using my Garanti Bankası account. However, after completing the transaction, the amount never appeared in my Google Pay balance or account. The receipt/transaction number for this payment is 6198000490. ...
I made a purchase through the Temu application using Google Pay for products such as a phone case and a watch. However, the refund for this purchase, totaling approximately $35, has still not been processed for about one week. The transaction was made using my Yapı Kredi card, and I have the acquire...
On 01/09/2026 at 5:43 AM, I completed a top-up transaction of approximately $3 to my Google Pay account through İş Bankası. Even though the transaction was processed successfully and the money was withdrawn from my bank account, the balance never appeared in my Google Pay account. After experiencin...
I placed an order on Temu and returned the item as instructed. I was told I would receive a refund through Google Pay, but the refund has still not appeared in my account. The reference number for the refund is: 72700925076079844718208. It’s been several days and there’s still no sign of the refund...
Google Pay withdrew ₺746 from my account without my knowledge. This is clearly a transaction that occurred without my permission. Despite the fact that I alone have access to my account information, money has been withdrawn. I need my money refunded ASAP. I will also report this to the appropriate a...
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