My Gate.io FXS Coin Disappeared and I Can't Get Support

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Gülay
June 11, 2025 2:12 pm
24

I am absolutely outraged with Gate.io! My FXS coin has completely vanished from my account, and I'm beyond anxious about it. This isn't a small amount of money; it was approximately ₺9,000 that has just disappeared. I'm left wondering how this could even happen and, more importantly, how in the world we're going to fix it.

This situation is incredibly unsettling. If there was at least a live chat or a phone number for customer support, I wouldn't be this stressed. But right now, my hands are tied, and I'm just waiting helplessly for a response that might never come. The lack of accessible support for such a critical issue is a massive breach of trust. I've invested my money with Gate.io, and now a significant portion of it is gone, with no clear path to resolution.

Gate.io, you need to rectify this immediately. Restore my missing FXS coin to my account now! I demand urgent assistance and a direct line of communication to resolve this. This is a severe problem that has caused me considerable financial and emotional distress. Stop hiding behind automated systems and provide the live support necessary to help your users when their investments disappear.

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