On October 30, 2025, at 10:11 p.m., my Free Fire account was frozen by another person who said, “I’m going to freeze your account.” The player who made this statement has the game ID: 794282627, while my own account ID is 1195418372. I play on an Android device, and my account contains approximately...
Dear Garena Free Fire Team, I am writing to request a review of my Free Fire account, which has been suspended. I believe the suspension may have happened due to a misunderstanding. During a recent match, I encountered an opponent who appeared to be using hacks. I was fearful and confused during the...
I didn’t know that after unsubscribing from [email protected] on Gmail, I would no longer receive OTPs; otherwise, I would never have unsubscribed. It happened by mistake, and now I am facing many problems because of it. I kindly request you to subscribe me back and allow me to receive my OTP again. ...
My Free Fire account (UID: 792652715) was stolen about a month ago, and after I recovered it through Facebook, I discovered it had been banned because of actions taken by the unauthorized user. I firmly believe the ban resulted from the hacker’s behavior, not mine, and I can provide supporting recor...
My old FF ID is not logging in on Facebook. The old ID was working on October 30, 2025, but now I can’t log in. Please fix this issue. My old ID is 1434539132, and my gaming name is A R G A L x 20. My phone numbers are 6901839*** and 9394185***.
When I try to turn on the microphone in Garena Free Fire on my Redmi 10C device, it doesn’t respond at all. I used to be able to use it without any issues, but I’ve been experiencing this problem for quite some time now. I have updated both the game and my device, made no changes to my settings, an...
I am reaching out for immediate help to recover my Free Fire account. I accidentally unsubscribed from OTP emails from Garena in my Gmail, and now I can't receive verification codes. Regrettably, I shared my account ID with a friend, and now he is trying to unlink my Gmail from the account without m...
Dear Garena Free Fire Support, I had my Free Fire account (UID: 2357830140, in-game name: lanAlic2255D) taken a month ago. Facebook told me it was prohibited owing to the unauthorized user's conduct. No cheating, always playing legally, and consistently buying into my account. I blame the hacker for...
My Free Fire ID was hacked. It has been banned, and I don’t know how to recover it. I had given my ID (2773096451) to my friend, but I don’t know what he did with it. Because of this, I can no longer log in to my account. Please help me recover my ID, Garena. My name is Shani V***.
I was banned from Free Fire even though I did nothing wrong. I usually play as a bot, but yesterday my friend gave me a new sensitivity setting, and this morning I was banned. I didn’t even headshot anyone. I really love my account and would like it to be reviewed and unbanned. I hope to receive a q...
Someone took my Free Fire account (UID: 4045416810), and I've been attempting to get it back for days with no real support. I spent a lot of time and money on this account, but now I can't even log in. I just want my account back and help from someone who will truly look into the problem instead of ...
My Garena Free Fire account (ID: 3001769302) was banned about one month ago. When I tried to log in, I received a message stating that the ban would be lifted soon, but even after a full month, my account is still not accessible. My account also contains paid items and in-game purchases, so this sit...
While playing Free Fire on my iPhone 15 Pro, I’ve been experiencing serious lag and an inability to join groups, but only on my own account (ID: 2039002237). On the same device, other accounts work perfectly fine, which shows that the issue is specific to my account. The problem started today, right...
Hello Garena Free Fire team, my account has been banned, but I don’t know the reason. My name is Jeetu, and my UID is 1793952991. My in-game name is shooters307. Please check my account and reactivate it. I am an old player, and my account is connected to Facebook and my Instagram ID, Jeetu R***. Th...
On October 29, 2025, at 12:38 PM, I purchased 5,600 diamonds worth ₺1,349.99 (≈ $45 USD) through the Garena Topup Center website using my bank card. However, after completing the transaction, the diamonds were never added to my account, and no refund has been issued either. My order number is 15640...
My FF account has been hacked. I managed to recover it via Facebook, but I discovered it had been banned because of actions taken by the thief. I have never used cheats or hacks such as a panel hack, and I believe the actions of the hacker, rather than my own, led to the ban. I can provide records i...
After the latest update, I’ve been unable to log into Free Fire on my Xiaomi Redmi 13 device. Every time I try to log in, I get a “Logging out” messag...
My FF ID (519432253) was compromised, and my phone number and password were altered, preventing me from accessing it. I have invested significant time and resources into this account over the years. It feels incredibly unfair to lose access when I haven't done anything wrong. I kindly ask for the re...
Hello Garena Free Fire Support Team, Someone took my Free Fire account (UID: 2530289209, in-game name: €¥danger€¥), and I've been trying to get it back for days but haven't been able to. I used your help system to get in touch with you, gave you all the information you needed, and followed all of yo...
Dear Garena Team, My account has been suspended, even though I was playing the game completely in accordance with the rules. The only action I took w...
My Free Fire ID 978012756 has been suspended. Please recover my account. I am an old player and request you to lift the suspension on my Free Fire ID. Please help me recover my account so I can play the game again. My Free Fire ID is 978012756.
I want to bring to your attention that my FF ID got suspended while I was enjoying the game. I believe I have adhered to all your guidelines and have not committed any wrongdoing. I believe my account was suspended in error, as there seems to be no valid reason for it. I kindly ask the Free Fire Tea...
My FF account (UID 1965774015) was taken from me. After retrieving it via my Google account, I found out that it had been banned because of actions taken by an unauthorized user. I am confident that the ban was due to the hacker's actions, not my own, and I have documentation to back this up. I kind...
"Gareen free fire mai bhout sukriya mai is brand ko kabhi nahi chodoga "
Hello Garena Free Fire Support Team, A month ago, someone took my Free Fire account (UID 2123695047, in-game name: gangster315). I was astonished to f...
The game Garena Free Fire is a mobile battle royale game developed and published by Garena, a Singapore-based online game developer and publisher. The game features a multiplayer mode that involves players participating in battles with the goal of being the sole survivor.
The game provides a wide range of playable characters with distinct abilities and playstyles, enabling players to personalize their in-game identity. The game offers players a range of weapons, vehicles, and equipment to strategically gain an advantage over their opponents.
Garena Free Fire features various game modes, such as Clash Squad, ranked matches, limited-time events, and traditional battle royale mode. The game offers various modes that accommodate diverse playstyles and offer captivating gameplay alternatives for players.