Hello, my complaint is regarding the distribution of epic crates in Garena Free Fire. Many people around me have received these crates, which allow them to purchase exclusive workshops at a discount. However, many others, myself included, haven’t received any such crates. I’m curious to know why this is happening and what the criteria are for distributing these crates. I’ve already looked into this and found the complaint form. I would greatly appreciate it if you could provide some clarification on this matter. Thank you in advance. Looking forward to your response.
I’ve noticed that many people around me are receiving epic crates in their Garena Free Fire accounts, allowing them to access exclusive workshops through these discounts. However, some players, including myself, haven’t received any such crates, despite being long-time players. This seems unfair, as...
Dear Garena Free Fire team, I’ve been playing Free Fire for a long time and used to truly enjoy the game. But lately, I’ve been dealing with a persistent and very frustrating issue tied to my account (Player ID: 3117828271). Every time I participate in events, spend diamonds, or open crates, I almo...
I participated in a Garena Free Fire event and loaded diamonds specifically to purchase skins, but I’ve been unable to claim them since yesterday. If I’m not able to claim the items, why was the event even launched? This has been frustrating after putting in the effort and spending money. If the eve...
My Garena Free Fire account used to regularly receive special events, and I always enjoyed participating in them. However, recently, I’ve stopped getting these events even though I’ve continued topping up diamonds. It’s incredibly frustrating to see that even accounts without diamond top-ups are rec...
I’ve encountered an unfair point system in Garena Free Fire’s ranked mode. In one match, my team of four finished 6th, and I scored 3 kills, which earned me +41 points. However, in another match with the same team, where I secured 9 kills and our team placed 1st, I only received +37 points. This in...
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