GameLoop 32-Bit Version Launches in Korean or Chinese

I am a long-time GameLoop user. When I download and try to use the 32-bit version on my computer, the emulator launches after installation entirely in Korean or Chinese, making it impossible for me to navigate any menus or download anything. I specifically want to install and play PUBG Mobile on the 32-bit version, but because the interface comes up in the wrong language, I cannot do anything at all, and this situation is causing me real frustration.
Having played games for about eight years and consistently chosen GameLoop as my emulator of choice, I am now forced to use the 64-bit version — which is not stable or efficient for me either. I experience frequent crashes, game settings that reset themselves without warning, and an overall inability to run PUBG Mobile smoothly and reliably.
I download GameLoop from its official website and do not use any VPN or change any regional settings. Despite this, the 32-bit version still launches in Korean or Chinese and fails to function properly, leaving me unable to use the emulator the way I need to. I have not yet been able to reach anyone in support and have found no solution to this problem.
My requests to GameLoop are as follows: provide the 32-bit version with a Turkish or at minimum an English interface for my region; make the emulator stable and reliable; fix the PUBG Mobile crashing and settings reset issues; and ensure that the 32-bit version runs smoothly and without errors overall. I am kindly asking that the necessary technical adjustments be made to address the harm I have experienced.