Freebitco instantly marks IPs that show more than one login, especially if multiple accounts use the same VPN or network to log in.
First, stop using shared or proxy IPs and log in from your original device and home network. This is because using a VPN over and over again sets off anti-bot security.
Then, email [email protected] with your username, the date your account was created, and the most current timestamps of when you logged in.
Explain why the IPs are overlapping, such as when you use public Wi-Fi or when you move. Support can add your IP address to a whitelist or ask for proof of ownership in the form of an email or a picture with ID.
After being checked out, your account and money are generally back within 24 to 72 hours.
If not, file a complaint on Xolvie to get it fixed.
