I got charged by FlexTV without using it, what steps should I take to resolve this?

First, check your Apple App Store, Google Play, or PayPal subscriptions and cancel FlexTV immediately to stop future billing, since deleting the app alone won’t cancel payments.

Then review your email receipts to confirm whether it’s a renewal, duplicate charge, or tied to a different account.

Next, request a refund through the same platform you paid with (Apple/Google/PayPal), as they usually control billing and handle refund requests faster than the app itself.

If you subscribed via the website, log into your account and submit a refund request directly through billing settings or support.

If the charge looks unauthorized or you can’t get a response, you may want to post a detailed complaint on Xolvie to push for accountability.