FlexTV keeps charging my card without clear consent, how can I stop charges and get refund?

Xolvie Resolution Specialist29 Nisan 2026 07:33

If FlexTV keeps charging your card without clear consent,

• Identify where the charge comes from;

– Check App Store / Google Play / PayPal / bank statement
– Make sure it’s not a hidden subscription or trial conversion
– Look for receipts in your email

• Cancel from the correct platform;

– iPhone → Settings → Apple ID → Subscriptions → Cancel
– Android → Google Play → Payments & Subscriptions → Cancel
– PayPal → Automatic Payments → Cancel
– Must cancel from the same account used for payment

• Confirm cancellation;

• Verify:
– Subscription shows “Canceled”
– No upcoming billing date
– You received confirmation email

• Stop further charges immediately;

– Contact your bank
– Block recurring payments from FlexTV
– Revoke merchant authorization

• Contact support;

• Write:
– “I was charged without clear consent. Cancel my subscription and refund the charges immediately.”

– Attach:
– Payment screenshots
– Receipt / transaction ID

• Request a refund;

– Apple → request via Apple
– Google Play → request via Google
– Direct → request from FlexTV support

• If it continues;

File a complaint on Xolvie to push for action.

Vote
FlexTV Logo
FlexTV
View All Complaints