FaceApp Switched My Monthly Plan to Annual and Charged $28 at Once

June 3 12:33 AM

I had purchased a monthly FaceApp Premium membership for $6 per month, and the app consistently displayed this as a fixed $6 monthly charge. Today, however, I discovered that $28 had been taken from my Enpara credit card in a single transaction — without any knowledge or approval on my part. I absolutely did not make or authorize this charge.
When I contacted my bank about the situation, my card was canceled as a security precaution, which left me unable to use my card at all — adding yet another layer of harm on top of everything else. I also reached out to FaceApp directly but have received no response whatsoever.
I never wanted an annual subscription and never approved one. Having $28 taken from my account without my consent is something I regard as unjust enrichment. I am demanding that this unauthorized charge be reversed and that the full $28 be refunded to me as soon as possible.

Comments

Similar Complaints

FaceApp Charged $28 Instead of the $2 Monthly Fee Shown

June 24 9:40 AM

I started a subscription through the FaceApp application. While I believed I was agreeing to a monthly fee of around $2,...

I Face Unauthorized FaceApp Annual Subscription Charge

March 14 3:50 PM2

I started a free trial subscription on FaceApp on March 7, 2026. However, after the free trial period ended, my subscrip...

FaceApp Charges $32 Annual Subscription Without Consent

February 4 8:25 PM35

While using the FaceApp application, I noticed on February 4, 2026, that $32 had been charged to my credit card for an a...

FaceApp Charged $28 After Free Trial Was Canceled Early

June 24 1:41 AM1

I started a 7-day free trial on the FaceApp application. Since I didn't find the app's content worthwhile, I canceled my...

1

FaceApp Subscription Auto-Renewal Complaint Sparks Refund Request

February 26 12:52 AM26

On February 16, 2026, I started a free trial subscription for the FaceApp app. After the free trial period ended, my sub...