On 09/28/2025, I purchased a one-year Premium subscription on the Eyezy app using my iPhone and Gmail account. I paid by credit card, and a total of $46, $1, and $6 — three separate charges — were withdrawn from my account.
Shortly afterward, I canceled my subscription and requested a refund. When I contacted Eyezy customer support, I was told that my request would be handled, but despite the time that has passed, I have not received any response and no refund has been processed. Additionally, I received a message from the mSpy support team with Ticket ID 8670323, stating that my request was being reviewed, but I still have not been provided with a solution. I have all receipts and reference numbers available.
Since my subscription has been canceled, I request a full refund of the charges. I kindly ask that my issue be resolved as soon as possible.
On 28.09.2025, I purchased a Premium 1-year subscription to the Eyezy app using my iPhone device and Gmail address. I made the payment with my credit card, and a total of ₺1,553.34, plus ₺41 and ₺199, were charged to my account in three separate transactions. Shortly after, I canceled my subscriptio...
On May 30, 2025, I started an Eyezy Premium Package subscription. However, since the app was completely useless for my needs, I wanted to permanently cancel my account. Eyezy does not allow me to permanently close my account under any circumstances, and every month—on different days—they continue to...
The Eyezy app withdrew two separate payments of ₺460 from my bank card without my knowledge or permission. I had mistakenly saved my card information in the app, and somehow it resulted in an automatic subscription—something I never intentionally agreed to. Now I want to cancel the subscription, bu...
I purchased the Eyezy app online, thinking I was getting a 3-month subscription at a 30% discount. However, after the initial payment was taken, they sent me a support link—which I assumed was part of the service I paid for—and then charged me an additional amount without warning or consent. This a...
I subscribed to the EyeZy app, but quickly realized that it doesn’t work as promised and serves no real purpose. I no longer want to use this app, yet it continues to charge my card without my approval. This is completely wrong and feels like I’m being scammed. Despite my efforts, I haven’t been ab...
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