I purchased a Dyson V8 with the expectation that it would be of the high caliber that the brand is known for, but it arrived without the dust bin cover. When I started using it, I became aware that all of the dust was falling directly to the floor, something I had not noticed before. It was unbelievable to me that a well-known company like Dyson would ship a product in this state. I paid a high price expecting durability and perfection, so it was both frustrating and inconvenient. Rather, I was given something that isn't even functional. All I want is for Dyson to accept accountability, send me the missing component, and ensure that others don't experience the same problem. My faith in the brand was severely damaged by this encounter.
I purchased a Dyson V12 vacuum cleaner just a week ago, and the dustbin doesn’t fit securely. I contacted customer service, and they dismissed the issue, saying it was "normal" and due to flexibility. However, after reading other complaints, I discovered many users experienced the dustbin opening on...
I’m seriously let down by Dyson's customer care. I sent in my equipment, which was in fine condition, expecting to receive it back in the same state. But when it arrived, it appeared to have gone through the wringer. The protective film was dirty, the dustbin and main machine were scratched, and the...
I purchased the Dyson V15 about 7 months ago, and while it’s still under warranty, I’m extremely frustrated by the lack of support and spare part availability. The seal inside the dust bin came off by itself, without any misuse. I contacted Dyson customer service, and they assured me that the dust b...
I sent in my Dyson V11 Absolute vacuum cleaner for maintenance service, which cost me ₺4,999. I made sure to ship it in its original packaging, clean and in excellent condition. But what I received in return was completely unacceptable. First, Dyson returned my device in a completely different box,...
I purchased a Dyson vacuum believing in its reputation for durability and premium quality, especially considering how much more expensive it is compared to other brands. However, I was extremely disappointed when the pneumatic head broke after only a short period of use. A part that should last for ...
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