I am a Dyson corded vacuum user, and about two weeks ago the Motorhead (moving head) part of my vacuum stopped working. I had experienced a similar issue before, and when the head broke down two months ago, Dyson customer service sent me a new one. However, the same problem has now happened again, and the head does not rotate at all, with this issue occurring every time I use it. Even though I tried simple solutions like cleaning, the problem persists. Although my product is under warranty, customer service told me they could not replace the head for free again and that I would need to purchase a new one. I bought the product from Dyson’s official website, but I have lost the invoice. Since this is a repeated issue with the same part under warranty, I request a free replacement and kindly ask for my problem to be resolved quickly.
I have been using my Dyson vacuum for less than a year, and I have already experienced multiple issues with the motor head. Despite this being an obvious manufacturing defect, Dyson refuses to acknowledge the problem and is instead asking me to pay for a replacement. To make matters worse, when I t...
Last December, I was lucky enough to receive a Dyson vacuum cleaner as a gift. The carpet cleaning head wasn't functioning properly, so I went ahead and submitted a replacement request on January 7th. Dyson assured me that they would be sending a replacement head soon. But it's been two months and ...
I’ve had constant issues with the Dyson vacuum cleaner head, particularly with the part for cleaning carpets. Within a year, I experienced the same problem twice with the wheel section breaking. I bought the vacuum under the promise of an unlimited warranty, but the replacement parts took months to ...
The head attachment of my Dyson V11 vacuum broke about 2 months ago and stopped working entirely. I purchased the device from Dyson’s own store, and the warranty is still active. When I contacted the service center and customer support, I was told that they don’t have the head attachment in stock an...
We have been experiencing an issue with the head attachment of our Dyson V15 vacuum for about five months, where the motor suddenly stops working on its own during operation. We purchased the product 2.5 years ago for approximately $354. When we contacted Dyson customer support about the issue, we ...
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