Hello, I have been very satisfied with other products from the Dyson brand, so I made the mistake of purchasing this new robot vacuum without doing any research, thinking it would be an innovative product. For the past five years, I have been using the Roborock S5 without any issues, but I trusted Dyson's engineering and bought this product from Media Markt.
After setting up the mapping and other configurations, I started observing the device's operation. Despite there being no obstacles, the device constantly gets stuck. It can't find its charging station. Due to a nonsensical monitoring mode like the camera feature, it fails to recognize any obstacles or walls. The device's sensing capabilities are completely primitive. Even the lowest-quality product currently available on the market is more functional than this device.
I haven't started the return process because I don't have the time. This product is a complete disappointment. No one should deviate from the Roborock brand, which we have loved using. Even their machines from five years ago work ten times better than this device. One should always research and read user reviews before purchasing a product. We would have been better off giving ₺45,000 to those in need.
Note: I don't even want to mention the device aimlessly wandering around, passing over the same spot twice, quickly running out of battery, and moving back and forth as if stuck in the middle of an obstacle-free room. I don't want Dyson employees to resign, but this is truly shameful. Best of luck to everyone.
I purchased the Dyson 360 Vis Nav robot vacuum from MediaMarkt just a week ago, and from day one, it’s been completely unusable. The device fails to create a proper map, and even when it does manage partial mapping, it cleans unevenly, skipping entire areas during its run. The cleaning performance ...
Yesterday, on January 4, 2025, I received my Dyson 360 Vis Nav back from service, but unfortunately, none of the original problems have been fixed. The robot still fails to complete mapping—it starts, then stops halfway through and attempts to return to the dock. But even worse, it can’t find its ow...
I purchased the Dyson 360 robot vacuum, but I am completely dissatisfied with its performance. The device consistently fails to map rooms accurately, skips areas, and doesn’t clean along the edges or corners of walls. It performs erratically, often missing parts of the room, and struggles to return ...
I purchased the Dyson 360 Vis Nav robot vacuum directly from the official website, expecting a premium, intelligent cleaning experience. After a while, the first device began malfunctioning—it couldn’t map properly and often failed to return to the dock. I sent it to service, and to their credit, Dy...
Comments