I used Durex Classic condoms, but they tore during use. Is this considered a manufacturing defect?

If you have a problem, submit a complaint on Xolvie to resolve it and warn other users.

Durex Classic condoms tore during use. Is this considered a manufacturing defect? — a clear explanation:

A condom breaking during proper use is not considered normal. A quality product should remain intact when used according to the instructions.

If a tear occurs without obvious reasons, it may indicate a manufacturing defect or improper storage conditions before sale.

What is important to check:

the expiration date on the package

whether the individual wrapper was intact before opening

whether the instructions for use were followed

whether there was contact with sharp objects or oils not compatible with latex

If the product was within its expiration date, the packaging was intact, and the condom was used correctly, a breakage may be considered a defect.

In this case, it is important to keep the packaging, note the batch number and production date, and document the circumstances.

If there was a potential health risk, you should also seek medical advice. To protect your consumer rights, you are entitled to file a quality-related claim with the seller.

Posting a complaint on Xolvie helps document the incident, draw the brand’s attention to the issue, and warn other buyers about possible risks.