If DreameShort charged you after the free trial ended, it usually means the trial auto-converted into a paid subscription—this is standard unless canceled in time.
• Why you were charged;
– Free trials automatically renew into paid plans unless canceled
– You must cancel at least 24 hours before the trial ends
– If you missed that window, the charge is considered valid
• Cancel now to stop future charges;
– iPhone → Settings → Apple ID → Subscriptions → Cancel
– Android → Google Play → Payments & Subscriptions → Cancel
– Website → Profile → Subscription → Unsubscribe
– Canceling now prevents the next billing cycle
• Request a refund quickly;
– Apple → reportaproblem.apple.com
– Google Play → Order history → Request refund
– Website → contact DreameShort support
– Refunds are not guaranteed, but may be granted case-by-case
• Contact support directly;
• Write:
– “My free trial converted to a paid plan without my intention. I request a refund and confirmation of cancellation.”
– Attach:
– Payment receipt
– Subscription screenshot
If the issue continues, raising it publicly on Xolvie can often trigger a faster response.
