DreameShort charged me after trial ended, how can I get a refund?

Xolvie Resolution Specialist28 Nisan 2026 12:17

If DreameShort charged you after the free trial ended, it usually means the trial auto-converted into a paid subscription—this is standard unless canceled in time.

• Why you were charged;

– Free trials automatically renew into paid plans unless canceled
– You must cancel at least 24 hours before the trial ends

– If you missed that window, the charge is considered valid

• Cancel now to stop future charges;

– iPhone → Settings → Apple ID → Subscriptions → Cancel
– Android → Google Play → Payments & Subscriptions → Cancel
– Website → Profile → Subscription → Unsubscribe

– Canceling now prevents the next billing cycle

• Request a refund quickly;

– Apple → reportaproblem.apple.com
– Google Play → Order history → Request refund
– Website → contact DreameShort support

– Refunds are not guaranteed, but may be granted case-by-case

• Contact support directly;

• Write:
– “My free trial converted to a paid plan without my intention. I request a refund and confirmation of cancellation.”

– Attach:
– Payment receipt
– Subscription screenshot

If the issue continues, raising it publicly on Xolvie can often trigger a faster response.

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