DramaWave Annual VIP Subscription Missing on My New iPhone

I purchased a one-year VIP subscription through the DramaWave app on February 27, 2026, and my subscription should remain active until February 27, 2027. However, I lost my old device, and when I installed the app on my new iPhone 11, my existing subscription did not appear. Instead, I was asked to pay for another subscription.

Although I have already paid for a full year of service, I cannot access my subscription on my new device and am being asked to pay again for a service I have already purchased.

I request that the remaining period of my existing annual VIP subscription be restored and linked to my new phone without requiring me to pay any additional fees.