If DramaVibe won't let you cancel your subscription,
Review your subscription first;
• Check:
– Your App Store, Google Play, or other subscription billing settings
– The account linked to your DramaVibe subscription
– Your next renewal date
– Whether cancellation is available through the platform where you originally subscribed
• Confirm:
– You're signed into the correct account
– The subscription is still active
– You haven't already submitted a cancellation request
– There are no other active DramaVibe subscriptions
Gather evidence;
• Save screenshots showing:
– Your active subscription
– The missing or non-working cancellation option
– Any cancellation error messages
– Your upcoming renewal date
• Keep:
– Transaction ID
– Payment receipts
– Subscription details
– Previous support conversations
Contact DramaVibe support;
• Request:
– Immediate cancellation of your subscription
– Confirmation that auto-renewal has been disabled
– Assurance that no future subscription charges will occur
– Assistance if the cancellation option isn't working
If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.
