Request Refund and Cancellation of DramaCove Subscription That I Cannot Access

I have been experiencing an ongoing issue with DramaCove regarding a mobile app streaming subscription that I can no longer access or cancel, yet my card continues to be charged. I was previously able to use the DramaCove subscription a little over a month ago, but I now have no access to the service at all and there is no option available to cancel the subscription from my side. Despite this, my bank account keeps being debited. In reviewing my bank statements, I have found multiple repeated charges from DramaCove, including a charge on September 10, a charge on September 26, two separate charges on October 1, a charge on October 8, two separate charges on October 29, and a further charge on October 31, as well as similar debits after that date. These payments were taken even though I have no access to the subscription and no way to manage or cancel it. I have tried to contact DramaCove through their channels but have received no response, and the charges continue. I request that DramaCove immediately cancel my subscription, stop all future charges, and provide a full refund for all charges taken since September 10, as I have not had proper, continuous access to the service and have no control over this subscription.