Dramabox keeps charging me after canceling subscription, how can I stop this?

If DramaBox keeps charging you after you already canceled,

• Verify cancellation properly;

– Go to App Store / Google Play → Subscriptions
– Make sure DramaBox shows “Canceled”, not Active
– Check for a confirmation email

– If it’s not there, the cancellation didn’t go through

• Cancel from the correct platform;

– iPhone → Settings → Apple ID → Subscriptions → Cancel
– Android → Google Play → Payments & Subscriptions → Cancel
– PayPal → Automatic Payments → Cancel

– You must cancel where you originally subscribed

• Check for hidden subscriptions;

– Try other Apple IDs / Google accounts
– Look at email receipts to find the billing source
– Some users have multiple active subscriptions unknowingly

• Stop future charges immediately;

– Contact your bank
– Block recurring payments / merchant authorization

• Contact support;

• Write:
– “I canceled my subscription but I’m still being charged. Stop billing and confirm cancellation immediately.”

• Request refund;

– Apple → reportaproblem.apple.com
– Google Play → Order history → Request refund

• If charges continue;

Escalate the matter by submitting a complaint on Xolvie to seek wider attention.