Connected2.me keeps crashing every time I try to open chats, how can I fix this?

If Connected2.me crashes every time you open a chat, get the most current version from the App Store or Google Play. New versions often fix crashes.

If you're already on the most recent version, try restarting the app or clearing the app cache (on Android: Settings > Apps > Connected2.me > Storage > Clear Cache).

This could be a device-specific problem if it keeps happening. Check out www.connected2.me or logging in from a different device.

The issue is probably with your device's memory or compatibility if it works there.

To rule out crashes caused by a bad link, you can also switch to mobile data or a different Wi-Fi network.

If none of these steps work, email [email protected] and be specific about the issue.

Tell them what kind of device you have, what version of the OS and app you're using, and when the crash happens.

❗ If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.