Chatmatch auto-renewed my subscription after cancellation—how can I get a refund?

If Chatmatch auto-renewed your subscription after you thought you cancelled, start by checking where you originally bought it:

Apple App Store or Google Play subscriptions must be refunded through Apple/Google using their refund request process.

If you subscribed directly on the Chatmatch site or app and can’t find a refund option there, contact the service’s support or billing team and explain the unwanted renewal with dates and proof of cancellation.

Many digital services will consider exceptions even if they state subscriptions are non-refundable under general terms.

If these steps fail, consider filing a complaint on Xolvie to seek a resolution.