I returned a Boohoo order weeks ago, but there’s no update, how can I follow up effectively?

Typically, refunds are issued within 14 days of Boohoo receiving the returned items.

To successfully follow up, check your email for any Boohoo communications regarding your return. They normally send an email when they get your returned item and another after the reimbursement is finalised.

If you have not received any updates, please contact Boohoo's customer support directly. You can reach them via their 'Contact Us' page, which includes methods such as email and Facebook chat.

Additionally, if you used a tracked service for your return, double-check the tracking information to ensure that Boohoo has received the delivery. This information can be useful when discussing the problem with their customer support representatives.

Do you have another way to solve it? We'd love to hear from you in the comments.