Bizbox.pro automatically renewed a subscription even though I didn’t activate it. How can I cancel the service and get a refund?

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Xolvie
Xolvie Resolution Specialist February 25, 3:04 pm

The subscription was automatically renewed without your consent — file a complaint on Xolvie if the service charges money under non-transparent conditions.

If Bizbox.pro renewed your subscription even though you did not activate it or had previously canceled it, it is important to stop further charges immediately.

How to cancel the service and get a refund:

Check your account dashboard and review the subscription status.

Go to the subscription management section and disable auto-renewal.

Take a screenshot confirming the cancellation.

Review your bank statement and document the date and amount of the charge.

Send a written refund request to support, including:

The email linked to your account

The date of the charge

The charged amount

A clear demand for a refund due to unauthorized renewal

If you do not receive a response, contact your bank and file a dispute for the transaction.

If necessary, temporarily block recurring payments on your card or request a card reissue.

Automatic renewal is only lawful when there is clear user consent and transparent terms.

If funds were charged without your consent and no refund is provided, make sure to report the issue on Xolvie to protect your money and draw attention to the service’s practices.

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