I attempted to trade futures on my mobile app but ran into a "spot margin" problem that drained my funds. I spent weeks communicating with the official support channel with no success. Finally, one day I discovered that the amount I had deposited was 30% less in my spot account. Even the official support team lacked the necessary expertise to deal with the situation. I intend to file a complaint and seek restitution for my losses. These transactions took place without my knowledge or consent. I did not authorize any of them, so I anticipate a prompt resolution of all financial losses. I am deeply frustrated by the unauthorized actions and the incompetence of the official support team.
While trading Futures on Bitget, I was in a short position that was going extremely well. Everything looked stable—there was no spike, no price reversal, no wick, nothing that should have triggered a loss. Then suddenly, out of nowhere, I received a notification that my position had been completely ...
I have been trading on MetaTrader for about a month, but during this period, I noticed that my accounts were being opened and closed without my permission and that my trading activities were being interfered with. I especially encountered situations where my accounts were closed and my trades were t...
I’m filing a serious complaint against Bitmart. I purchased several crypto assets through their platform, but to my shock, these assets were listed and sold without my consent. I never authorized the sale, and yet my holdings were liquidated as if I had approved it. This is an outright violation of...
I was using MetaTrader, and without any warning, my entire balance was suddenly gone. This platform is riskier than gambling, as they force high-risk trades without proper disclosure. I was never informed about the risks or given any warnings before my funds were wiped out. To make things worse, th...
I recently opened a trade on OKX, and despite the fact that the price never reached the liquidation level, my position was liquidated unexpectedly. This is completely unfair, and I am dissatisfied with how this situation was handled. I closely monitored the price, and it never hit the liquidation t...
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