I am experiencing a serious security breach on my Bitexen account. Without my permission or knowledge, all of my cryptocurrency holdings were withdrawn from my account. Coins such as Hot, Pundix, Exen, and several others—worth a significant amount—were completely emptied, leaving only the TL balance untouched.
I have no idea who accessed my account or how these unauthorized withdrawals happened. I did not receive any warning notifications, login alerts, or withdrawal confirmations. This has caused major financial loss and emotional distress. I trusted Bitexen to safeguard my investments, but this incident has shattered my confidence in the platform’s security.
I urgently request that Bitexen immediately investigate this incident and restore my lost funds. I also demand to know how such unauthorized transactions were processed without my consent. This issue must be resolved transparently and promptly.
I expect Bitexen and the relevant authorities to take full responsibility and resolve this serious breach. Please act swiftly to compensate my financial loss and prevent further security failures.
I am experiencing a serious issue with my Bitexen account. The money I had in my account has disappeared without any notification, explanation, or authorization from my side. I am shocked and frustrated by how such a situation could occur on a financial platform where users trust their funds to be s...
I recently logged into my Bitexen mobile app account after a long period of inactivity and was shocked to find that my entire balance—consisting of Luna, LUNC, and Bitexen tokens—had completely disappeared. I had not made any trades, withdrawals, or transfers during this time. My account was active,...
My Bitexen account was drained without my awareness or approval, and I still can’t grasp how this occurred. All the coins in my account vanished without a trace, and I haven't received any clear explanation regarding who was responsible or how it happened. This situation has put a lot of financial p...
I noticed that my coins are missing from my Bitexen account, yet they appear in the transfer transactions. I have no idea where they were transferred or how such a transaction could occur without my authorization. This isn’t the first issue—previously, my balance inexplicably dropped. Bitexen’s pla...
I recently discovered that my entire crypto balance—worth around ₺6,000 and consisting of Bitcoin, Ethereum, and several altcoins—was wiped from my Bitexen account without any notice or authorization. I rarely use the account for active trading, but I do log in from time to time to check my balances...