I had several fan tokens stored in my Bitexen account, and without placing any sell orders, I noticed that my entire token balance has disappeared. When I checked my account, the token holdings were gone, and my balance was showing as 0. This unauthorized activity has seriously damaged my trust in Bitexen.
I expect a clear and immediate explanation of how my fan tokens vanished without my consent or action. As a user, I entrusted Bitexen with safeguarding my digital assets, but this situation proves that my funds are not secure. This is not just a technical issue—it is a matter of accountability and user trust.
If this problem is not resolved promptly, I will take legal action and file a criminal complaint on Monday to protect my financial rights.
I demand that Bitexen restore my missing tokens immediately and provide a detailed explanation of this incident. Please act urgently to correct this situation and prevent similar issues for other users in the future.
I noticed that my coins are missing from my Bitexen account, yet they appear in the transfer transactions. I have no idea where they were transferred or how such a transaction could occur without my authorization. This isn’t the first issue—previously, my balance inexplicably dropped. Bitexen’s pla...
I am experiencing a serious issue with my Bitexen account. The money I had in my account has disappeared without any notification, explanation, or authorization from my side. I am shocked and frustrated by how such a situation could occur on a financial platform where users trust their funds to be s...
I am experiencing a serious security breach on my Bitexen account. Without my permission or knowledge, all of my cryptocurrency holdings were withdrawn from my account. Coins such as Hot, Pundix, Exen, and several others—worth a significant amount—were completely emptied, leaving only the TL balance...
I recently logged into my Bitexen mobile app account after a long period of inactivity and was shocked to find that my entire balance—consisting of Luna, LUNC, and Bitexen tokens—had completely disappeared. I had not made any trades, withdrawals, or transfers during this time. My account was active,...
My Bitexen account was drained without my awareness or approval, and I still can’t grasp how this occurred. All the coins in my account vanished without a trace, and I haven't received any clear explanation regarding who was responsible or how it happened. This situation has put a lot of financial p...