I Face Missing Fan Tokens on Bitexen Despite No Sell Orders

I had several fan tokens stored in my Bitexen account, and without placing any sell orders, I noticed that my entire token balance has disappeared. When I checked my account, the token holdings were gone, and my balance was showing as 0. This unauthorized activity has seriously damaged my trust in Bitexen.

I expect a clear and immediate explanation of how my fan tokens vanished without my consent or action. As a user, I entrusted Bitexen with safeguarding my digital assets, but this situation proves that my funds are not secure. This is not just a technical issue—it is a matter of accountability and user trust.

If this problem is not resolved promptly, I will take legal action and file a criminal complaint on Monday to protect my financial rights.

I demand that Bitexen restore my missing tokens immediately and provide a detailed explanation of this incident. Please act urgently to correct this situation and prevent similar issues for other users in the future.