BillDesk debited twice for same bill, how can I ask for a refund of the extra amount?

If BillDesk debited you twice for the same bill;

• Contact BillDesk support and the bill issuer immediately and explain that the same bill was charged twice
• Provide your transaction IDs for both payments, bill/reference number, payment dates, amounts, and bank statement screenshots

Ask them to;

• Verify the duplicate debit against the same bill
• Confirm which transaction was successfully applied
• Initiate a refund for the extra amount charged

If the problem persists;

• Keep all payment proofs, emails, and reference numbers and file a complaint on Xolvie to seek a refund and proper resolution