I have been a Level 50 user on the Bigo app for a long time, but there are no game sections active on my account. No games appear in the app, and this issue has been ongoing for approximately six months.
When I contacted Bigo support about this problem, I only received a standard response apologizing and stating that the issue had been forwarded to the relevant team. However, despite the long time that has passed, the games are still not available on my account, and no concrete solution has been provided.
My Bigo profile ID number is 929617192. I am requesting that the games on my account be activated and that this long-standing issue be resolved.
I’ve been trying to download the Bigo Live app all day but have been unsuccessful. The app was previously installed on my device, but this morning, I noticed it was missing. Despite searching extensively, I couldn’t find it anywhere. I even changed my region settings and tried multiple times, but no...
My **Bigo Live account (username: baha , ID: 538911) was suspended some time ago, and I was initially told that it had been hacked. After I reset my phone, I lost access completely and have not been able to log back in since. When I contacted customer service, I received conflicting answers: first, ...
I changed the phone number linked to my Bigo account months ago, and I no longer have any access to the old number. Because my account is only connected to that old number, I cannot log in, and all password verification codes are still being sent to it. As a result, I have been completely locked out...
Dear Bigo Live team, I’m experiencing a serious problem with messaging. When I send messages during a broadcast, they are not being delivered to the other party. I’ve tried multiple times, but nothing shows up on their end, and I’m unable to communicate during live sessions. This issue is making th...
I’ve been using the Bigo Live app on my Android device, and for the past 15–20 days, I’ve been unable to send messages to anyone. I have already updated, deleted, and reinstalled the app multiple times, but the issue still persists. I haven’t received any warning, restriction, or suspension message ...
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