Bibox suspended my account for no reason, how can I reactivate it?

If Bibox closed your account for no reason, check your email, including any spam or junk folders, for any messages or answers from the platform.

Bibox often sends alerts about problems with an account, like security issues, failed KYC verification, or behaviour that doesn't seem right.

If you aren't given a reason, you should contact Bibox's customer service right away at [email protected] or through their official Help Centre at [bibox.zendesk.com/hc/en-us/requests/new].

Give specific details about your problem, such as your account email, the transaction IDs that are important, and any texts you got before the suspension.

If your problem is still not fixed, you might want to file a report on a reputable consumer advocacy sites like Xolvie. This could make things more visible and put more pressure on for closure.

Make sure that your future trades happen on more than one exchange so that you don't lose all of your money if one account gets suspended.