BetterMe Charged Me After I Canceled My Subscription - I Cannot Stop Payments
Hello. I used the BetterMe app during the trial period and canceled the subscription on time. However, money (PLN 66) has been withdrawn from my account for several months. I do not use this application, and I cannot cancel it myself because nothing related to the subscription is displayed in the store. I request that you cancel this subscription immediately, refund the last three payments, and remove my payment details from your records. I do not want any unauthorized transactions. What you are doing is misleading and taking advantage of people.
Hello. Thank you for reporting this situation to us. If your subscription was canceled successfully, it should not be renewed. Our team has already reached you via the email you provided us here. Please, check your mailbox. We would need a few more details for further assistance. Kind regards, team BetterMe
