5
Zeynep is very satisfied with the result
Resolved

BetterMe Subscription Payment Issues And Lack Of Accountability

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Zeynep
March 20, 2024 6:09 pm
2,699
Zeynep's Thank You Message
“thanks Bruce”

This company is just gonna take your money and then when you try to log in, they're gonna be like, "Sorry, you don't have a subscription," even though you totally do. I reached out to Support, and they claimed it was a different company. I bought the app from the Apple Store. I've lost money before, so this isn't a new experience for me. Last year, I went ahead and paid for a subscription. It lasted for a whole year. Keep your cash.

March 20, 2024 6:21 pm (11 minutes after complaint)
Zeynep
Zeynep
March 21, 2024 12:24 am

7791451

March 21, 2024 9:09 am

Thank you for getting back. We've replied to your email with all the details. Please check your inbox. Kind regards, team BetterMe

Zeynep
Zeynep
March 21, 2024 12:58 pm

thanks Bruce

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