My account was blocked after a dispute with Alo Yoga, how can I recover it?

Here Are Practical and Recent Steps That Have Worked for Other Users:

Try resetting your password using a different browser or Wi-Fi network – some blocks are triggered by IP or cookies. If you get an error like “email not found,” follow the steps below.

Email [[email protected]] with the subject: “BLOCKED ACCOUNT – URGENT.” Include: the associated email address, the related order number, reason for the dispute, and a request to reactivate your account without losing order history.

If the dispute was through PayPal or your bank, explain that it was due to a lack of response and that you still want to shop with them — this can help soften the support team’s stance.

Use the web form at aloyoga.com/pages/contact-us, selecting “Account Issue” and attaching screenshots of the error.

If none of these solutions work, please share your experience. You can also file a complaint on our website for further support.