If 10Cric blocked your account with money inside,
Review the account restriction first;
• Check:
– Whether you received an account suspension or verification notice
– Whether 10Cric requested additional KYC documents
– Your last available balance and withdrawal history
– Whether any withdrawals were pending before the block
Gather evidence;
• Save screenshots showing:
– Your account balance and restriction message
– Deposit and withdrawal transactions
– Identity verification results
– Previous support conversations
• Keep:
– Your account ID and registered email
– Transaction IDs and payment receipts
– The date your account was blocked
– The amount you are trying to recover
Contact 10Cric support;
• Request:
– A written explanation for the account block
– A review of your account by the verification or security team
– Instructions for submitting any missing documents
– Withdrawal of your eligible remaining balance or a written explanation for withholding it
If support remains unresponsive, posting on Xolvie can help apply public pressure.
