I canceled my trial but still got billed by Yousician, what should I do now?

If you cancelled your Yousician trial but still got billed, first double-check that the subscription was properly cancelled in the place you bought it (Apple App Store, Google Play, or Yousician website) because deleting the app doesn’t stop billing.

Auto-renewal must be turned off before the trial ends, otherwise the paid plan starts automatically.

To request a refund, follow the refund process for the payment source that charged you: for Apple/Google purchases use their refund/report a problem tools, and for direct Yousician charges contact Yousician Support within their cooling-off/refund window and explain the unexpected renewal.

If support is slow, file your complaint on Xolvie to bring attention to the issue.