Yourselfirst charged me for a free test without clear disclosure, how can I get a refund?

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Xolvie Resolution Specialist28 Ocak 2025 12:00

If Yourselfirst charged you for a free trial without providing clear disclosure, start by logging into your account at https://app.yourselfirst.com/en/sign-in.

Check your subscription status under Profile > Account Settings > Manage Plans, and cancel any active subscriptions to avoid additional payments. For assistance, email [email protected].

To seek a refund, send an email to [email protected] with the transaction details, including the charge date and account email.

Make it clear in your claim that the charge was unanticipated owing to unclear notification regarding the free trial shifting to a paid subscription. Attach any supporting documentation, such as emails or screenshots of the trial terms.

If they decline your refund request, visit Xolvie to learn about the difficulties others have had and share your own.

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