The WorldRemit app crashes when completing transfers. How can I fix this technical issue?

If the WorldRemit app fails when trying to complete transfers, it’s best to address the issue both technically and administratively, as it may be caused by system errors or incomplete account verification.

• Update the app to the latest version from Google Play or the App Store. Many errors are fixed in recent updates.

• Clear the app’s cache and data, or uninstall and reinstall it. This can resolve local conflicts that prevent transfers.

• Try using a web browser at www.worldremit.com. If the app crashes, the website is usually more stable for completing transactions.

• Check your internet connection and ensure your device doesn’t have active security restrictions or a VPN enabled.

• Contact technical support via https://www.worldremit.com/en/contact-us, providing your phone model, operating system, app version, and any error messages received.

Have you experienced a similar issue? Tell us how you solved it—we’re here to learn from your experience.